How to Cancel Order or Product

Modified on Mon, 4 Aug at 1:04 PM

Step 1: Open the App

Launch the Popcorn Cashier App on your device.

Step 2: Add an Order

Start by selecting food items that the customer wants to order.

Step 3: Save the Order

Tap the Save button to save the order before making any cancellations.

Step 4: Swipe the Food Item to the Right

On the saved order screen, swipe the food item you want to cancel to the right. This will reveal the cancel option.

Step 5: Click "Cancel All"

To cancel all selected items in the order, tap Cancel All. You can also cancel individual items if needed.

Step 6: Type the Reason

Enter a reason for canceling the item(s), such as "Cancellation" or "Customer changed item."

Step 7: The Product has been successfully Cancelled

The selected item(s) will be removed from the order and marked as cancelled in the system.

Please click the link below to access the article:

https://drive.google.com/file/d/161UCIUTgXCWLVuF0gCgmiXjCK-BdBX5F/view?usp=sharing

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Please refer to the video below for more information: