PopCorn POS Cashier Enhancements
Version V2.8a (Date: 2025 )
? Summary of This Version (2025)
- E-Invoice Integration
Submit directly to MYINVOIS via Popcorn backend or app, with email and QR code options.
- Delivery Platform Exemption
Orders from Grab, Foodpanda, Shopee, etc. are exempted from consolidated e-Invoice submission.
- SST Item Tax Settings
Support for 6% and 8% SST, with customizable inclusive/exclusive tax codes.
- Refund Process
Enhanced with item-level refund option for better accuracy.
- Pricing Type
Allows assigning different pricing types for manually keyed-in third-party orders.
- Bill Receipt for E-Invoice
New format supports QR code and email submission features.
- Bill Receipt for SST
Clearly shows tax-inclusive and tax-exclusive pricing for SST items.
- Service Charge Calculation (Singapore & Malaysia)
Malaysia: SST is calculated before service charge.
Singapore: GST is calculated after service charge (on the total amount including service charge).
Section 1: Government Regulation Updates
E-Invoicing
- Setup E-Invoicing Information in Popcorn Backend Website (www.popcorncashier.com)
- If you don’t have an SST Registration Number or Tourism Tax Registration Number, please write "NA".
- Phone number format should not include any symbols.
- For the Consolidated Submissions section, please follow the example in the photo above for “Name”, “Tax Identification Number (TIN)”, “Classification Code”, and “Measurement”.
- For the Individual Submissions section, please follow the photo above for “Classification Codes” and “Measurement”.
Consolidated E-Invoice Submission
- Go to Popcorn Website (www.popcorncashier.com) > E-Invoice Submit > Consolidated E-Invoice
- Choose the Month & Outlet > Submit
- Key in the Month and Year, then submit the consolidated report; this step will directly send the report to the MYINVOIS Portal.
Popcorn Cashier Apps: When customer request for E-Invoice
- Method 1: Scan the QR Code on the Bill Receipt
- Method 2: On the Checkout page, the cashier can enter the customer’s email address in the email column and click “Mail E-Invoice.”
- Method 3: Go to Data Invoice > Choose the bill > Click Mail Button & Send the Email
- Method 4: Go to Popcorn Backend Portal (www.popcorncashier.com) > E-Invoice Submit > Consolidated Invoice > Choose the bill that requested by customer > Send Email
- Once the customer receives the email, they can click the URL in the email, fill in all the required information, and submit it.
- Once submitted, the form will be directly sent to the MYINVOIS Portal.
Submission of consolidated e-invoices is not required for orders received via Grab, Foodpanda, Shopee, and similar delivery platforms.
Why no need to include Grab/Foodpanda/Shopee orders in consolidated e-Invoice:
Platform issues the E‑Invoice: E-commerce platforms (like Grab, Foodpanda, Shopee) issue their own self‑billed e-Invoices to customers, not merchants
- Not B2C from merchant’s side: The merchant sells to the platform, not directly to the end customer.
- Already reported via platform: Platform handles reporting to IRBM; merchants don’t need to duplicate in consolidated e-Invoice.
- Supported Documents: https://help.grab.com/merchant/en-my/32988625223961 /
https://www.hasil.gov.my/media/1xwaitfw/lhdnm_industry-specific-faqs_e-commerce_microsite_bi.pdf?utm_source=chatgpt.com
How to Remove Grab Order from Popcorn Backend – Consolidated E- Invoice
Scenario 1: Manual key in Grab/Foodpanda/Shopee Food Order to Popcorn
- You can select the order, click MARK
- Key in CONFIRM
- The order will be moved to this GRAB ORDER report
Scenario 2: For Merchants already Connected to Grab via Popcorn
- The Grab Order will directly recorded in E-Invoice Submit > Grab Order
SST Item Tax
SST 6% vs 8% Summary (Effective 1 March 2024)
- Food & non-alcoholic drinks:
- Still subject to 6% SST
- Alcoholic beverages (e.g. beer, wine):
- Now subject to 8% SST
? Reference Documents:
- F&B Guide (RMCD) https://mysst.customs.gov.my/assets/document/Industry%20Guides/Guide%20on%20Food%20&%20Beverages_20032023.pdf
- Service Tax Policy 3/2024
https://mysst.customs.gov.my/assets/document/Service%20Tax%20Policy/STP-3-2024.pdf
SST Item Tax Setting In Popcorn Dashboard
- Go to Store & Outlet > Edit Outlet > Tax & Service Charge
Code | Type | Rate | Meaning |
NT | Exclusive | 0% | added on top of price |
SA10 | Exclusive | 10% | added on top of price |
SI5 | Inclusive | 5% | price already includes SST |
S110 | Inclusive | 10% | price already includes SST |
T06 | Inclusive | 6% | Commonly used for F&B (non-alcohol) under SST. |
- You are able to create new tax code under INVOICE SETTING > TAX & SERVICE
To Apply Tax Code to Item & Category
- Product Item Tax Setting
- Go to Product Library > Product
Section 2: Popcorn Pos Cashier Apps Updates
Enhancement 1: Refund Process (Refund by Item)
- Previous Version (V2.7a & Earlier)
- This Version:
- Refund amount will include the tax amount(if any)
Enhancement 2: Pricing Type on Bill Receipt
- When manually key in other platform order, you can switch the item to other pricing type
Enhancement 3: New Bill Receipt Format for E-Invoice & SST Item Tax
Enhancement 4: Service Charge Setting for Malaysia & Singapore
- Malaysia: SST is calculated before service charge.
- SST is calculated on the food price only (before service charge).
Example:
Food: RM100
Service Charge (10%): RM10
SST 6% on RM100: RM6
Total: RM100 + RM10 + RM6 = RM116
✅ SST is not charged on service charge.
- Singapore: GST is calculated after service charge (on the total amount including service charge).
- GST is calculated on the total amount after adding service charge.
Example:
Food: SGD100
Service Charge (10%): SGD10
Subtotal: SGD110
GST 9% on SGD110: SGD9.90
Total: SGD100 + SGD10 + SGD9.90 = SGD119.90
✅ GST is charged on both food and service charge.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article